Returns and Refund
At Enchanted, we take pride in offering high-quality silk scarves and clutches. If you are not satisfied with your purchase, we are happy to assist you with a return or exchange.
We accept returns or exchanges only if the product you received is damaged, stained, or faded. We will require you to inform us within 24 hours of delivery with the order number and a brief explanation of the issue via call or WhatsApp. We will get back to you within 24-48 hours with the next steps.
Please note that slight color differences between the actual product and the images displayed online may occur due to monitor settings, lighting and editing. We regret that we cannot accept exchanges or returns based solely on these minor color variations.
Thank you for choosing EBS. We hope you love your purchase.